Since 1999

About Webnix

WEBNIX Technology Limited is founded and registered in Hong Kong in year, 1999.

Over 20+ years experience on IT support , IT Consulting, web hosting and system integration, Webnix provides a one-stop solution for troubleshooting of your office computer equipment and system. Our team specializes in consulting, planning, deploying and commissioning using multi-vendor, multi-protocol and multi-media technologies to meet your specific business requirements. 

We take great pride in our services and reputation for quality and reliability that we have achieved from always exceeding our clients expectation. We always place clients in first priority. We listen carefully, advice accurately and respond quickly in order to deliver the best quality services and solutions. 

Why Choose US?

With experience of system integration and strong IT troubleshooting skill, Webnix offers a full range of IT support that specially cares for your business needs.  



Over 20 years experience on IT support and maintenance. 


Cost Effective

- Lower the cost without employing a technician in your office.

- Fixed monthly cost or instant one time cost onsite support


Quick Response

- Remote quick support at any time for your server or computer related problems.

- Guarantee system stability in daily operations and quick response to our clients.

- Hotline support by email, phone, whatsapp or wechat for enquiry.


Continuity & Risk Management

- Prevent computer hacker intrusion and virus attack to protect your company data.

- Prevent disaster for data protection by performing regular maintenance and backup.

IT Support Coverage

Desktop Computers

- Computer, Hardware/Software Installation/Reinstallation
- Software and Operation System Update
- Virus/Spyware/Trojan Horse Removal
- Computer Migration/Upgrade
- Computer User Account Setup
- Permission Control
- Internet Connection Setup
- Email Account Setup (PC/Mobile)
- Printer Setup/Driver Installation
- Computer Status Monitoring
- Onsite & 24/7 Remote Support
- Troubleshooting 


- Server Hardware/Software Installation
- Server Remote Control
- Server Monitoring
- User Accounts and Permission Setup
- File Server Data Management
- Security Batch Update
- Group Policy Setup
- Server Migration/Upgrade
- Server Auditing
- Antivirus Database Definition Update
- Onsite & 24/7 Remote Support
- Event Logs Backup
- Troubleshooting 

Data Backup

- Server & Desktop Data Daily Backup
- System Daily and Weekly Backup
- Virtualization Backup
- Backup Restoration
- Server to Cloud/NAS to NAS Backup
- Daily Backup Monitoring
- Backup Validation 
- Harddisk Data Recovery


- Network Equipment Installation
- WIFI Router Setup and Management
- Network Cable Testing
- Firewall Setup and Management
- Network Unstable Troubleshooting
- VPN Setup and Management
- Dynamic DNS Setup
- Network Monitoring 

Data Security

- Data Encryption
- Data Wiping
- Harddisk Removal
- Server Room Security
- CCTV / IPCam Monitoring 

Hardware & Software

- Hardware Order: SSD, Harddisk, Printer, Scanner,etc
- Software Order: OS, Graphic Design & Antivirus Software, etc
- Computer Hardware/Software Audit
- Licensing Order and Renewal

IT Support Packages


For 1-10 members

HK$1,xxx - $2,xxx
Monthly Prepayment

Terms: 12 months

  • Unlimited Onsite Support
  • Unlimited Remote / Telephone Support
  • On Day Inspection Guarantee
  • Less than 10 PCs & 1 Servers Only
  • Payment by Monthly Fee


For 10-25 members

HK$3,xxx - $4,xxx
Monthly Prepayment

Terms: 12 months

  • Unlimited Onsite Support
  • Unlimited Remote / Telephone Support
  • On Day Inspection Guarantee 
  • Less than 25 PCs & 1-5 Servers 
  • Payment by Monthly Fee


For 25 or more members

Ask Us
Monthly Prepayment

Terms: 12 months

  • Unlimited Onsite Support
  • Unlimited Remote / Telephone Support
  • On Day Inspection Guarantee 
  •  Regular On Site Support  (1-3 Days/month)
  • More than 25 PCs & 5 Servers
  • Payment by Monthly Fee

Remote Package

Remote Support Only

Monthly Prepayment

Terms: 12 months

  • 5 Sessions for Remote Support
  • Unlimited Telephone Support
  • No Onsite Support

Yearly Package 

Hot Package

Yearly Prepayment

Terms: 12 months

  • Unlimited Remote / Telephone Support
  • Unlimited Onsite Support
  • Less than 10 Pcs & without server

Instant Support

Onsite Support Only

One Time Payment

Terms: No Contract

  • One Time Onsite
  • For First 3 hours
  • Additional : $300 / hour
  • No guarantee of response time
  • If you joined us before, you have  discount offer for next instant onsite support

IT Troubleshooting Workflow

To let you understand our workflow for IT troubleshooting

IT Troubleshooting Workflow

IT Support Reservation

Technical Support Hotline:
(852) 27208429   |  (852) 24251826

Service Hours:
Mon-Sat: 9:00AM-7:00PM,
Sunday and Public Holiday is closed

On Site Support Calling:
Before 4:00PM:
Our technician will be on days to reach your company,
After 4:00PM:
Our technician will be on days or next days to reach your company depending on the level of your case. 



Rm 802, Koon Fook Centre, No 9 Knutsford Terrace, Tsim Sha Tsui, Kowloon, Hong Kong


Phone: +(852) 2720 8429 , + (852) 2425 1826
Fax: +(852) 2729 7751
Whatsapp: +85227208429


Monday Tuesday Wednesday Thursday Friday Saturday
10:00 - 18:00 10:00 - 18:00 10:00 - 18:00 10:00 - 18:00 10:00 - 18:00 10:00 - 14:00

© 2024 Webnix Technology Limited. All Rights Reserved.