IT Outsourcing
Save your time and money, outsource your IT. Webnix can meet your needs.

Webnix understands most customer needs for the long-term IT support after you purchased the computers or equipment in your office. Webnix provides a professional IT consultants and technicans for troubleshooting of your office IT problems.

Fixed Monthly Cost, Unlimited Support

Our fixed montlhy IT maintenance cost help our customer to fix their buget control more easily and effectively.

One to One IT Technican

Each customer has the individual technician to provide your firm IT onsite and hotline support. This can save communication time and easier to understand the customer enquiry.

Save Time 

Saving our customer time is very important in IT troubleshooting. Just making a call, our technician can remote fix your computer problems with remote quick support tool.

Why Choose Us?

With experience of sytem integration and strong IT troubleshooting skill,
Webnix offers a full range of IT support that specially care for your business needs. 

Reliable

- Over 20 years experience on IT maintenance.

Cost Effective

- Lower the cost without employing a technican in your office.

- Fixed monthly cost or instant one time cost

Quick Response

- Remote quick support at any time for your server or computer related problems. 

- Guarantee system stability in daily operations and quick response to our clients.

- Hotline support by email, phone, whatsapp or wechat for enquiry.

Continuity & Risk Management

- Prevent computer hacker intrusion and virus attack to protect your company data.

- Prevent disaster for data protection by performing regular maintenance and backup.

IT Support Coverage

Desktop

- Computer, Hardware/Software
   Installation/Reinstallation
- Software and Operation System Update
- Virus/Spyware/Trojan Horse Removal
- Computer Migration/Upgrade
- Computer User Account Setup
- Permission Control
- Internet Connection Setup
- Email Account Setup (PC/Mobile)
- Printer Setup/Driver Installation
- Computer Status Monitoring
- Onsite & 24/7 Remote Support
- Troubleshooting

Server

- Server Hardware/Software Installation
- Server Remote Control
- Server Monitoring
- User Accounts and Permission Setup
- File Server Data Management
- Security Batch Update
- Group Policy Setup (For Active Directory)
- Server Migration/Upgrade
- Server Auditing
- Antivirus Database Definition Update
- Onsite & 24/7 Remote Support
- Event Logs Backup
- Troubleshooting

Backup

- Server & Desktop Data Daily Backup
- System Daily and Weekly Backup
- Virtualization Backup
- Backup Restoration 
- Server to Cloud/NAS to NAS Backup
- Daily Backup Monitoring
- Backup Validation






Network

- Network Equipment Installation
- WIFI Router Setup and Management
- Network Cable Testing
- Firewall Setup and Management
- Network Unstable Troubleshooting
- VPN Setup and Management
- Dynamic DNS Setup
- Network Monitoring

Security

- Data Encryption
- Data Wiping
- Harddisk Removal 
- Server Room Security
- CCTV / IPCam Monitoring

Hardware & Software

- Hardware Order: SSD, Harddisk, Printer, Scanner,etc
- Software Order: OS, Graphic Design & Antivirus Software, etc
- Computer Hardware/Software Audit


Quick Support Tools

Webnix is using brand No 1. teamviewer remote quick support tools to solve our customer's IT related problems from anytime and anywhere.

Teamviewer Remote Support

Just make a call to us, webnix can remote support for your computer, server and mobile device  through the internet.

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Teamviewer Pilot

With TeamViewer Pilot, you can quickly reach us, show me the problem through the camera of your smartphone and let us guide you to the problem solution.

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Teamviewer Monitoring

Webnix can monitor your company's computer and server status that can provide early recongnition of the problems.

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Our Customer Target

For SME without server
(1-10 PCs)

Considering the size of your company and the budget for IT maintenance is limited, Webnix can offer you with an econimic package plan.  

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For Company with File server
(10-25 Pcs)

If your company has servers and no of computers below 25 pcs, you can join our monthly onsite IT support package below.

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For Large Size Company
(Over 25 Pcs)

If your company has a need for IT technican onsite standby, webnix can customize a special package for you.

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Services Hours

Mon-Sat: 9:00AM-7:00PM, Sunday and Public Holiday is closed

Remote Support Calling: 7 x 24 Hours

On Site Support Calling:

  • Before 4:00PM, our technician will be on days to reach your company
  • After 4:00PM, our technician will be on days or next days to reach your company depending on the level of problem.
Call Us Now

Technicial Support Hotline:
(852) 2720 8429 / 2425 1826

Email: cs@webnix.com

DOWNLOAD BROCHURE

View and download Webnix IT Outsource brochures.

Download